§ help / support
This is a small practice, which means you'll get answers from a real person — usually within one working day. For the fastest route, use the address that matches your question.
§ channels
App help & bugs
support@dragolea.comTrouble signing in, a broken feature, a bug, a refund request, or a reported piece of AI content. Include your account email so we can find you.
Privacy & data requests
privacy@dragolea.comGDPR rights: access, correction, deletion, portability. We respond within 30 days as required by law — usually much sooner.
Legal notices
legal@dragolea.comDMCA takedowns, trademark concerns, or formal legal correspondence.
Anything else
hello@dragolea.comPartnership ideas, feedback, feature requests, or just saying hello.
§ frequently asked
You can delete your account directly from inside the AI Wardrobe Stylist app — open Profile → Settings → Delete Account. If you signed up with Google and lost access to the email, you can also use our web deletion page at api.dragolea.com/account/delete. Deletion is permanent and removes all of your wardrobe, outfits, body photos, and try-on history within 30 days.
Refunds for purchases made in-app are handled by the respective store. For Android purchases, request a refund via Google Play order history. For web purchases through Stripe, email support@dragolea.com and we will process the refund where it's within our control.
Photos you upload (clothing items and optional body photos) are stored on Cloudflare R2 and linked to your account. They are sent to Google Gemini and OpenAI only when you explicitly use features that require AI processing (categorization, outfit generation, try-on). We do not use your photos to train AI models. You can delete photos at any time from within the app.
Virtual try-on uses OpenAI's GPT Image 1.5, which is the most expensive API call we make on your behalf. Credits cover the actual API cost with a small margin so we can keep the rest of the app affordable. Premium subscribers get try-on at a reduced credit cost and unlimited use of other AI features.
Yes — every AI-generated image in the app has a report button. Tap it, pick a reason, and we review all reports personally. You can also email support@dragolea.com directly if you'd prefer.
iOS is planned after the Android launch has been validated. There's no confirmed date yet — we're focused on making sure Android users have a solid experience first. If you want to be notified when iOS ships, drop a note to hello@dragolea.com.
Some of it — our core infrastructure is in Europe, but several sub-processors (Google, OpenAI, Cloudflare, Stripe, RevenueCat) are based in the US. We rely on the European Commission's Standard Contractual Clauses and each provider's own compliance posture for these transfers. See the Privacy Policy for the full list.
§ report content
Every AI-generated try-on image and every AI-generated outfit has a report button in the app. If you'd rather write to us directly, send a message with screenshots to support@dragolea.com . We review reports personally and will remove anything that violates our Terms of Service.